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FAQ

Need more information? Check our FAQ page

Take a look at our FAQ page for more information regarding a range of topics. Learn more about garage doors and get vital answers. See all the entries below!

Recently I noticed a creaking sound when the door is opening or closing. What is causing it?

The noise may be due to a stuck hinge or a rusty torsion spring. A simple solution would be to purchase a non-silicone based lubricant and oil the hinges and springs to make it work smoothly again. If the solution does not remove the noise, consult a technician.

What are the proper steps in cleaning a steel garage door that’s pre-painted?

A pre-painted steel garage door is not that difficult to clean, although it still requires care. Pressure washer should not be used as this could peel off the paint. According to our garage door experts, a mixture of warm water with mild detergent would do for cleaning. Use water for rinsing and let dry.

How should I check my garage door cables?

If you want to maintain your garage door properly, you should make it a habit to check all cables connecting to your door’s spring system on both sides of your door. If there is something wrong with your door, you should seek the help of our professionals.

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* $29 service call - deducted from the service

Select Date and time
May 26, 2019
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
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